Cookie Policy

Last updated: October 4, 2025

This Cookie Policy explains how Call Relay uses cookies and similar tracking technologies when you use our website and services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit websites. They help websites recognize your device and remember certain information, such as your preferences or login status.

Our Cookie Philosophy

At Call Relay, we believe in privacy-first practices. We use cookies very sparingly and only when necessary for the basic functionality of our service. We do not use cookies for tracking, advertising, or analytics purposes.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and enable basic functionality.

  • Purpose: Session management, security, and core functionality
  • Duration: Session cookies that expire when you close your browser
  • Requirement: These cookies are essential and cannot be disabled

Third-Party Cookies

Our service uses certain third-party providers that may set cookies:

  • Cloudflare: For security, performance, and load balancing purposes
  • Payment Processors: When applicable for processing payments
  • Twilio: For telecommunications service functionality

We do not control these cookies and recommend reviewing the privacy policies of these third-party services for more information about their cookie practices.

Managing Cookies

You can control and manage cookies in several ways:

  • Adjust your browser settings to refuse certain cookies or alert you when cookies are being sent
  • Use browser extensions that block cookie tracking
  • Delete cookies from your browser periodically

Note that disabling essential cookies may impact your ability to use certain features of our service.

How Long Do Cookies Last?

Cookies can be either "session" cookies (which expire when you close your browser) or "persistent" cookies (which stay on your device for a predetermined period). Our essential cookies are typically session-based and will be removed when you close your browser.

Do We Use Other Tracking Technologies?

Aside from cookies, we may use other similar technologies for similar purposes:

  • Local Storage: For storing user preferences locally on your device
  • Web Beacons: In rare cases, for email functionality (if applicable)

Updates to This Policy

We may update this Cookie Policy periodically. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about our cookie practices.

Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

  • Email: privacy@callrelay.app
  • For general support: support@callrelay.app

Note: This policy was written to reflect our minimal cookie usage. If you notice any tracking technologies not mentioned here, please contact us immediately.